Privacy Policy

Welcome to Holistic Wellness School ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. 

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data. This applies to our website (holisticwellness.school), our courses, our coaching programs (The GLP-1 Lifestyle Renovation Program™ and The Momentum Group), and our AI-generated assessment tools. 

By accessing our services, you agree to the terms of this Privacy Policy.

II. Who We Are

• Location: Holistic Wellness School is located in South Jordan, UT 84009

• Mailing address: 2355 Westwood Blvd. #985, Los Angeles, CA 90064

• Contact: support@holisticwellness.school

III. Information We Collect

We collect information to provide you with personalized wellness guides, coaching, and educational content. 

• WE DO NOT RENT OR SELL STUDENT INFORMATION EVER. 

• We do not share information, except to the student or their licensed doctor, therapist or dietician, and not without a prior written request from the student.

A. Personal Information

When you register for a course, apply for a cohort, or fill out a form, we may collect:

• Identity Data: First name, last name, and email address.

• Financial Data: Payment card last 4 digits (processed securely by third-party payment processors; we do not store credit card numbers).

• Legal Obligations: If your coach has reasonable cause to believe there is a threat of serious physical harm to yourself, a minor child or an elderly adult, we may disclose information as required by Utah law.

B. Sensitive & Wellness Data

To provide our core services—specifically through your application, registration assessments, and coaching—we collect voluntary information regarding:

• Health Habits: Sleep patterns, nutrition, protein tracking, GLP-1 medication status, exercise routines, and stress levels.

• Life History & Emotional State: Details about your environments, experiences, and automatic stress responses to customize your behavioral design protocols.

• Coaching: Data, voice notes, and text messages shared via Google Chat/Meet during live 1:1 sessions, group masterclasses, or asynchronous spot coaching.

C. Automatically Collected Data

• Device Data: IP address, browser type, and operating system when you visit our site to help with spam detection and security.

IV. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information.

• • Analytics Cookies: We use Google Analytics and Microsoft Clarity to understand how visitors engage with our website. They set cookies to collect information and report site usage statistics without personally identifying individual visitors to our site.

  • Functional Cookies: Our site uses tools like Google Sites. These tools may use cookies to ensure the website functions correctly, such as remembering if you have already closed a popup window or for website testing purposes.

  • Third-Party Platforms: Our content and services are delivered via Google platforms. When you navigate to an external platform like Google Calendar or Classroom to access your course materials, you will be subject to that platform's own privacy policy and cookie usage, which handles your login sessions and student data securely.

V. How We Use Your Information

We use your data for the following specific purposes:

• To Generate Personalized Insights: We process your application and registration answers to properly assess your baseline and tailor your coaching plan.

• To Provide Services: To deliver course materials, manage your enrollment in the program, and facilitate coaching sessions via trusted third parties necessary to operate our business.

  • Service Providers: We use third-party services like Stripe and Google for data collection and processors for payments. Stripe maintains relationships with other third-party services (e.g., Affirm) to offer financing options. Google (Forms, Classroom, Meet, Chat, Docs, Calendar, Gmail, etc.) manages course delivery, community, scheduling, planning, and email communication.

  • To Improve Our Tools: We analyze anonymized data to improve the accuracy of our assessments and course content.

  • Communication and Marketing (with consent): If you explicitly opt-in, we use your email address to send you ongoing wellness tips, resources, and information about our paid coaching programs. You may unsubscribe from marketing communications at any time.

VI. Use of Artificial Intelligence (AI)

Our services utilize Artificial Intelligence (AI) technologies to analyze your assessment responses and generate personalized support. 

• How it works: Data you input may be processed by AI models to identify patterns and suggest relevant wellness skills.

• Privacy: We prioritize using Google as our AI partner because they adhere to strict data privacy standards. We do not use your personal identifiable data to train public AI models in a way that would expose your identity.

VII. Medical Disclaimer & Confidentiality

• Not Medical Advice: While we include Functional Medicine Certified Health Coaches (FMCHC) we are not physicians or licensed therapists. The information you provide is used for educational and coaching purposes only, not for medical diagnosis or treatment.

• Confidentiality: We maintain strict confidentiality regarding what you share in coaching sessions and assessments, except where required by law.

VIII. Data Security

• We implement reasonable security measures (including SSL encryption) to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

IX. Comments and Community Forums

If you leave comments in our classroom forum, group chat or participate in our accountability pods:

• Display Names: To balance pod intimacy with your personal privacy, we require all students to use only their Preferred First Name and Last Initial (e.g., Jane S.) in all community platforms.

• Cohort Visibility: Please be aware that information you post in group forums and group chats is visible to other members. We establish firm community privacy expectations, but we cannot control the actions of other users.

• Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.

X. Your Rights

Depending on your location, you may have rights to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of inaccurate data.

• Deletion: Request that we erase your personal data ("Right to be Forgotten"), subject to administrative, legal, or security retention requirements.

XI. Children's Privacy

Our services are intended for adults ages 18 and older. We do not knowingly collect information from children under 18. If we discover we have collected data from a minor, we will delete it immediately.

XII. Changes to This Policy