Terms & Conditions

Purpose: These Terms and Conditions ("Terms") govern your use of the website holisticwellness.school and your enrollment in the program phases offered by Holistic Wellness School ("HWS").
Agreement: By starting the Holistic Wellness Check-In, enrolling, or accessing any part of The Five Key Relationships Program™ ("Program"), you agree to these Terms.
Minimum Age: The program is intended for American women who are 18 years of age or older. If HWS becomes aware that a minor has joined the Program, she will be removed from the Program immediately without a refund.

Educational Purpose: The coaching services, courses, and AI-generated content (including the Holistic Wellness Guide and Living Wellness Plan, and responses from Phineas or other custom AI models) are for educational purposes only.
Not Medical or Mental Health Advice: Coaching is explicitly not to be considered psychological, medical, or nutritional advice, counseling, therapy or intervention.
Consultation Required: You must consult with your therapist or healthcare provider before making any changes.
Student Responsibility: You affirm that you are fully responsible for the choices and decisions in your life and are responsible for your own results.
Liability Waiver: You agree to hold the coach free of all liability and responsibility for any adverse situations or results for specific referrals or suggestions given by the coach or the custom AIs available through the Program.

Ownership: All content, including the program structure (Catalyst, Groundwork, Integration), course names (e.g., Succeeding at Lasting Transformation), and AI-generated guides, belongs to Holistic Wellness School.
Limited License: Enrollment grants you a limited, non-transferable license to use the course materials for your personal, non-commercial use only.
Prohibited Use: You may not copy, reproduce, resell, or share any materials without express written consent.

A. Catalyst Phase

Fee: This program is currently offered at no cost (free).
Access: Enrollment grants you access to the "Holistic Wellness Check-In" assessment, the Succeeding at Lasting Transformation course materials, and community features for a duration of 30 days.

B. Groundwork Phase

Program Fee: The fee for the Groundwork Phase is $297 (USD) and is payable in full upon enrollment.
Refund Policy — All Sales Final:
Custom Digital Nature: Upon registration, you gain immediate access to our proprietary system to generate your personalized "Living Wellness Plan." Because this is a customized digital asset generated specifically for you using our AI technology, it cannot be "returned" once created.
Service Access: Your enrollment fee also grants you immediate access to weekly live goal-setting sessions and community support.
Informed Purchase: By completing the prerequisite Catalyst Phase (Free), you have had 30 days to evaluate our coaching philosophy and platform. We assume your purchase of the Groundwork Phase is an informed decision to proceed with your planning journey. Therefore, all sales for the Groundwork Phase are final and non-refundable.

C. Integration Phase

Program Fee: The fee for the Integration phase is $3,588 (USD) and is payable in full upon enrollment.
Admissions Process: Integration Phase is highly selective to ensure the safety and cohesion of the cohort. You will not be charged any fees until after we have successfully completed your Enrollment Interview and formally invited you to join the cohort.
Enrollment Interview & Application Review: Upon submitting your application, you are required to schedule an Enrollment Interview. This interview determines if the Integration Phase is the appropriate level of care for your needs.

If We Decline Your Application:

If Holistic Wellness School determines during or after the interview that this program is not the right fit for you, we will send you a notification and, if appropriate, a referral to a different provider.

If We Accept Your Application:

If you are accepted into the program, we will send you email confirmation with a link to schedule the interview. If you choose to withdraw before your Enrollment Interview takes place, we request that you notify us by email at support@holisticwellness.school.
Seat Confirmation: Your seat in the cohort is only confirmed upon receipt of your tuition payment.

Refund Policy — All Sales Final:

Because the Integration Phase involves limited cohort seating (maximum 8 students) and a set start date, paying your tuition removes a seat from our inventory that cannot be filled by another student at the last minute. Therefore, all tuition payments are final and non-refundable once processed. From that point forward, no refunds will be issued for any reason, including changes in your personal schedule, financial situation, or willingness to participate. You remain responsible for the full 12-month program fee, even if you choose to stop attending.

Financing: Third-party financing options (such as Affirm or Afterpay) may be available at checkout. If you choose to use these services, you are subject to their separate terms and conditions.
Alumni Renewal: The application is waived for Integration graduates renewing for a subsequent year. Enrollment does not automatically renew. You must affirmatively accept your renewal invitation and submit payment to secure your seat for the next cycle.

Coaching Format: Coaching sessions will be 30-60 minutes. Coaching takes place by phone.
Spot coaching is offered Monday through Thursday 9:00 a.m through 6:00 pm (US Mountain time zone). Sessions are up to 15 minutes and are to be used for immediate support when on the brink of a major backslide. One spot-coaching session per week, per Integration student; sessions do not carry forward and cannot be combined.
Attendance & Communication: You are expected to call your coach on time and text the coach at least 30 minutes in advance if an unavoidable conflict arises.
Withdrawal/Termination (Student): Two "no text, no calls" are understood by the coach to be the student's voluntary withdrawal from coaching.
Withdrawal/Termination (Coach): The coach may release you from coaching for any reason, including but not limited to inappropriate conduct of your doing.

Mediation: Student and coach agree to attempt to mediate disputes in good faith for up to 30 days after written notice is given.
Binding Arbitration: A dispute that cannot be resolved by mutual consent will be settled by submission to neutral third-party binding arbitration.
Governing Law: This agreement shall be governed in all respects in and by the laws of the State of Utah, U.S.A.

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